Dear valued customers,
Following the unsuccessful deploy of the Honeycomb update from past Saturday, Omnidots now plans to do the update on Saturday the 31st of May. The update will take place at 19:00 (7pm) CEST and is scheduled for a couple of hours.
Typically, we perform updates in a way that minimizes disruption to our customers. However, due to the size of this update, the system will need to go offline temporarily. This is an exceptional situation that won't be standard practice for Omnidots in the future, but in this instance, it's the only way to implement the update properly.
Important Information:
- The update will temporarily affect access to the Honeycomb system
- All sensors will continue to collect data during the update period
- Alarms will be temporarily delayed but will be processed once the system is back online
- All data collected during the update will be automatically uploaded and available after completion
What to Expect:
During this maintenance period, you may experience:
- Temporary inability to access the Honeycomb interface
- Delayed alarm notifications
- Brief interruption in real-time data viewing
Rest assured that no data will be lost during this process. All measurements will be stored and become available once the update is complete.
We appreciate your patience and understanding as we work to improve our services.
Best regards,
The Omnidots Team
