Omnidots Status

Signalling issues resolved

2025-09-01T11:32:00+00:00

We are glad to share that the degraded 4G/LTE problems have been resolved. Your SWARM units should be coming online again. We are sorry for the inconvenience caused.

Degraded performance on 4G/LTE

2025-09-01T10:06:47+00:00

Our SIM provider is experiencing a small outage. The SWARMS affected will continue measuring, and will upload the data once the connection is restored. We expect this issue to be resolved shortly, apologies for the inconvenience!

All systems are operational

2025-07-28T19:46:00+00:00

All systems are operational.

IMPORTANT: Honeycomb System Update Notice. (click here for more information)

2025-05-31T17:00:00+00:00

Dear valued customers,

Following the unsuccessful deploy of the Honeycomb update from past Saturday, Omnidots now plans to do the update on Saturday the 31st of May. The update will take place at 19:00 (7pm) CEST and is scheduled for a couple of hours.

Typically, we perform updates in a way that minimizes disruption to our customers. However, due to the size of this update, the system will need to go offline temporarily. This is an exceptional situation that won't be standard practice for Omnidots in the future, but in this instance, it's the only way to implement the update properly.

Important Information:

The update will temporarily affect access to the Honeycomb system
All sensors will continue to collect data during the update period
Alarms will be temporarily delayed but will be processed once the system is back online
All data collected during the update will be automatically uploaded and available after completion

What to Expect:

During this maintenance period, you may experience:

Temporary inability to access the Honeycomb interface
Delayed alarm notifications
Brief interruption in real-time data viewing

Rest assured that no data will be lost during this process. All measurements will be stored and become available once the update is complete.

We appreciate your patience and understanding as we work to improve our services.

Best regards,

The Omnidots Team

IMPORTANT: Honeycomb System Update Notice (click here for more information)

2025-05-24T14:00:00+00:00

Dear valued customers,

We would like to inform you that we will be performing a system update to enhance the Honeycomb performance and reliability. The update will take place on Saturday 4pm (16:00) CEST. We expect that the update will take a couple of hours.

Important Information:

The update will temporarily affect access to the Honeycomb system
All sensors will continue to collect data during the update period
Alarms will be temporarily delayed but will be processed once the system is back online
All data collected during the update will be automatically uploaded and available after completion

What to Expect:

During this maintenance period, you may experience:

Temporary inability to access the Honeycomb interface
Delayed alarm notifications
Brief interruption in real-time data viewing

Rest assured that no data will be lost during this process. All measurements will be stored and become available once the update is complete.

We appreciate your patience and understanding as we work to improve our services.

Best regards,

The Omnidots Team

Team Omnidots

2025-04-03T11:48:00+00:00

We have seen all service stabilise and devices should come back online on the next authentication attempt. We are continuing to monitor the network performance during the coming period.

Thank you for your patience.

Team Omnidots

2025-04-03T11:32:00+00:00

We have seen slight improvements in device authentication. We are actively working to resolve the ongoing incident. We continue to observe instability on 2G/3G/4G/LTE. We will continue to provide regular updates.

Team Omnidots

2025-04-03T11:03:00+00:00

We are actively working to resolve the ongoing incident. At this time, we have observed instability on 2G/3G as well as 4G/LTE. This incident is affecting device authentication, while established connections remain unaffected. We will continue to provide regular updates.

Team Omnidots

2025-03-26T13:33:00+00:00

We're pleased to let you know that the issues affecting our network have been resolved, and all services are now fully operational. We appreciate your patience and apologize for any inconvenience caused.

Team Omnidots

2025-03-26T10:21:00+00:00

We have seen all service stabilise and devices should come back online on the next authentication attempt. We are continuing to monitor the network performance during the coming period.

Thank you for your patience.

Team Omnidots

2025-03-26T09:52:00+00:00

We're aware of the issues affecting our network and are actively working to resolve them. This could result in longer authentication times or dropped connections.

We apologize for any inconvenience and appreciate your patience.

Omnidots Status Update

2024-12-03T15:51:00+00:00

Omnidots Status Update

2024-12-03T13:13:00+00:00

We are seeing strong improvements of the overall network performance and devices are coming back online. We continue to closely monitor the situation.

We'll provide more updates as we progress. Thank you for your patience.

Omnidots Status Update

2024-12-03T12:30:00+00:00

We are continuing to actively monitor and we are seeing improvements with device authentications. We expect more devices to come back online in the coming period.

We will continue to provide regular updates. Thank you for your patience and understanding.

Team Omnidots

2024-12-03T12:11:00+00:00

We are experiencing high load of authentication attempts. The high load of signalling activity from these attempts is affecting some device authentication due to attempts being dropped. This could result in longer authentication times or dropped connections. Our team is actively monitoring the situation.

Team Omnidots

2024-10-21T14:45:00+00:00

The issues have been resolved, all sims are back online.

Team Omnidots

2024-10-21T14:19:00+00:00

We continue to monitor the network and are seeing devices coming back online. We expect more devices to come back online in the coming period. For more updates, keep an eye on the status.omnidots.com page.

Team Omnidots

2024-10-21T13:00:00+00:00

We are observing signalling issues with our SIM cards. This is resulting in devices experiencing dropped connections. We will make sure to keep you updated on status.omnidots.com.

Scheduled downtime

2024-10-12T07:00:00+00:00

At 09:00 CEST on Saturday morning we will do a quick update. We expect a window of 30 minutes tops of down time. During this period all SWARMS will continue measuring according to schedule.

Team Omnidots

2024-10-02T19:24:00+00:00

The incident has been resolved. All SIM ranges are open and functioning again.

Team Omnidots

2024-10-01T15:48:00+00:00

We are continuing to monitor the situation. Currently 2G and 3G devices are having trouble authenticating (signalling). We will keep you posted on status.omnidots.com.

Team Omnidots

2024-10-01T14:15:00+00:00

We're currently experiencing signalling and device authentication issues due to problems with one of our upstream providers. At the moment, we only see a small regression. We are actively monitoring the situation and will keep you updated via status.omnidots.com.

Team Omnidots

2024-07-02T15:12:00+00:00

All issues have been solved. The situation has returned to a normal level.

Team Omnidots

2024-07-02T14:04:00+00:00

We have seen systems stabilize and device authentication normalize. We will continue to monitor the situation to ensure ongoing stability.

Team Omnidots

2024-07-02T13:17:00+00:00

We are seeing improvements with device authentication as the network continues to stabilize. We will continue to report as efforts progress.

Team Omnidots

2024-07-02T12:42:00+00:00

Our provider is continuing to work on this issue. There are no significant updates at this moment, but we will keep you informed as soon as we have more information.

Team Omnidots

2024-07-02T11:20:00+00:00

We have identified a SIM authentication issue that is affecting a small subset of devices’ ability to attach to the network. We are working towards stabilizing the situation and will report as efforts progress.

Team Omnidots

2024-06-06T17:34:00+00:00

We're pleased to let you know that the issues affecting signaling and device authentication have been resolved. We are continuing to monitor for any further issues.

Team Omnidots

2024-06-06T15:22:00+00:00

We are seeing improvements and recovery of devices. We expect more devices to recover in the coming period.

For frequent updates, keep an eye on status.omnidots.com.

Team Omnidots

2024-06-06T13:44:00+00:00

The provider has implemented a fix and the network stability is improving. We expect to see devices coming back online in the coming period. We will continue to provide regular hourly updates on status.omnidots.com.

Team Omnidots

2024-06-06T13:15:00+00:00

The provider is still working on implementing a fix. There are no further updates at this time. Follow status.omnidots.com for frequent updates.

Team Omnidots

2024-06-06T12:26:00+00:00

The provider has identified the issue causing instability and are implementing a fix to imitate further issues. We'll provide more updates when we receive those. For updates, follow status.omnidots.com.

Team Omnidots

2024-06-06T12:00:00+00:00

We have been noticing an increased amount of signaling causing issues with the signaling part of the authentication. This may result in increased or dropped device authentication during this time. For frequent updates, go to status.omnidots.com.

Tom Oegema

2024-05-29T03:48:00+00:00

A major global outage of the SIM provider, resulting in a data connection failure of the SWARM.

Honeycomb sometimes gives 502

2021-06-11T08:43:00+00:00

Our Honeycomb is unfortunately giving an HTTP error 502 from time to time. We're investigating what's the root cause of this. Please try the page again if you encounter a 502. We sincerely apologize for any inconvenience this may have caused.

Honeycomb unreachable

2021-06-10T20:25:00+00:00

Due to networking issues at one of our operators we are unfortunately experiencing connection issues. Your SWARMS will continue measuring. As soon as the networking issues have been resolved Honeycomb will come back online and all SWARMS will upload their backlog. We sincerely apologize for any inconvenience this may have caused.

Scheduled downtime

2020-06-05T07:02:05+00:00

Between Saturday June 6th at 7pm CEST and Sunday June 7th 11am CEST we will do a quick update. We expect a window of 15 minutes tops of down time. During this period all Swarms will continue measuring according to schedule.

Scheduled downtime

2019-12-23T16:17:19+00:00

At 9 am CET on december 24 2019. We will do a quick update. We expect a window of 15 minutes tops of down time. During this period all Swarms will continue measuring according to schedule.

All systems up and running

2019-12-06T11:41:11+00:00

This morning Honeycomb was offline. We have worked hard and seriously on a solution and are happy that everything is working again. We are sorry that we had to keep you waiting. If you have any questions, click on the chat at the bottom right of the screen.

Scheduled downtime

2019-11-08T15:51:02+00:00

At 21pm CET on November 9th we will do a quick update. We expect a window of 15 minutes tops of down time. During this period all Swarms will continue measuring according to schedule.

Scheduled downtime

2019-11-05T07:32:27+00:00

At 2019-11-06 8:00 UTC+1. We will do a quick update. We expect a window of 15 minutes tops of down time. During this period all Swarms will continue measuring according to schedule.

Scheduled downtime

2019-11-01T21:31:00+00:00

On Saturday evening November 2nd (CET) we will do a major update to support the growing number of Swarms. We expect a window of 2 hours tops of down time. During this period all Swarms will continue measuring according to schedule.

Scheduled downtime

2019-10-24T15:08:05+00:00

At 8pm on October 25th 2019 CEST. We will do a quick update. We expect a window of 15 minutes tops of down time. During this period all Swarms will continue measuring according to schedule.

Scheduled downtime

2019-10-08T10:07:49+00:00

At 8pm on October 8th 2019 CEST we will do a quick update. We expect a window of 10 minutes tops of down time. During this period all Swarms will continue measuring according to schedule.

Server outage in our Amazon datacenter.

2019-10-08T06:30:00+00:00

Due to a server outage in our Amazon datacenter we were experiencing downtime this morning. All Swarms were measuring according to schedule, however they might have given false offline notifications. The issue was resolved at the end of the morning CEST.

Scheduled downtime

2019-09-20T06:34:57+00:00

At 8 PM CEST on 23 sept 2019. We will do a quick update. We expect a window of 15 minutes tops of down time. During this period all Swarms will continue measuring according to schedule.

Scheduled downtime

2019-09-06T15:39:27+00:00

At 8 PM CEST on September 7th we will do some quick maintenance, we expect a window of 10 minutes tops of down time. During this period all Swarms will continue measuring according to schedule.

Incorrect reports of Swarms going offline

2019-09-06T06:00:00+00:00

Due to an unexpected outage at our cloud provider yesterday night some Swarms might have incorrectly been reported as offline between September 5th 10:30 PM CEST and September 6th 5:30 AM CEST.

Unexpected downtime

2019-09-05T20:30:00+00:00

Due to an unexpected outage at our cloud provider, access to our Honeycomb is limited since 22:30 CEST on September 5th. All Swarms are measure according to schedule. However some Swarms might have -incorrectly- been marked as offline.

Scheduled downtime

2019-08-28T08:46:03+00:00

At 7 am CEST on August 29th we will do a quick update. We expect a window of 10 minutes tops of down time. During this period all Swarms will continue measuring according to schedule.

Scheduled downtime

2019-08-26T06:33:21+00:00

At 7 am CEST on August 27th we will do a quick update. We expect a window of 10 minutes tops of down time. During this period all Swarms will continue measuring according to schedule.

Scheduled downtime

2019-08-18T07:37:14+00:00

At 8 am CEST on Tuesday August 20th we will do a quick update. We expect a window of 3 minutes tops of down time. During this period all Swarms will continue measuring according to schedule.

Scheduled downtime

2019-08-16T07:00:01+00:00

At 9:00 am CEST on August 17th we will do a quick update. We expect a window of 5 minutes tops of down time. During this period all Swarms will continue measuring according to schedule.

Scheduled downtime

2019-08-13T18:04:56+00:00

At 8 am CEST on Thursday August 15th we will do a quick update. We expect a window of 5 minutes tops of down time. During this period all Swarms will continue measuring according to schedule.

Incorrect reports of Swarms going offline

2019-07-22T06:40:00+00:00

Due to Honeycomb server maintenance our notifier might have incorrectly reported Swarms going offline on July 20th 2019 between 7 PM and 11 PM.

Scheduled downtime

2019-07-19T06:36:00+00:00

At 7:00 PM on July 20th 2019 the Honeycomb will undergo maintenance. We expect a window of 3 hours of down time. During this period all Swarms will continue measuring according to schedule, notifications will be postponed until after the maintenance has finished.

Scheduled downtime

2019-07-15T07:08:49+00:00

At 8 am CEST on July 16th 2019. We will do a quick update. We expect a window of 15 minutes tops of down time. During this period all Swarms will continue measuring according to schedule.

Scheduled downtime

2019-07-08T15:21:12+00:00

At 10-07-2019 at 8:00 am (Europe/Amsterdam timezone). We will do a quick update. We expect a window of 10 minutes tops of down time. During this period all Swarms will continue measuring according to schedule.

Scheduled downtime

2019-07-03T14:25:43+00:00

At 8:20 am CEST on Friday July 5th we will do a quick update. We expect a window of 10 minutes tops of down time. During this period all Swarms will continue measuring according to schedule.

Scheduled downtime

2019-07-01T08:15:42+00:00

At 8 am CEST on Tuesday July 2nd we will do a quick update. We expect a window of 5 minutes tops of down time. During this period all Swarms will continue measuring according to schedule.

Scheduled downtime

2019-06-28T09:19:00+00:00

At 8 am CEST on Monday July 1st. We will do a quick update. We expect a window of 15 minutes tops of down time. During this period all Swarms will continue measuring according to schedule.

Scheduled downtime

2019-06-24T07:39:16+00:00

At Thuesday 8:00 AM Europe/Amsterdam timezone. We will do a quick update. We expect a window of 15 minutes tops of down time. During this period all Swarms will continue measuring according to schedule.

Swarm Data Connection Outage

2019-06-05T07:03:00+00:00

Data provider Vodafone for region Netherlands is having issues on their network. Swarms are unable to connect to our servers.

We expect the data connection to be restored between 10:00 and 11:00 UTC+2.

The issues is resolved at 10:40 UTC+2.

Scheduled downtime

2019-05-27T06:48:46+00:00

At 28 May 8:00 GMT+2 we will do a quick update. We expect a window of 30 minutes tops of down time. During this period all Swarms will continue measuring according to schedule.

Scheduled downtime

2019-05-15T09:13:06+00:00

At 2019-05-16 08:00 UTC+2. We will do a quick update. We expect a window of 15 minutes down time. During this period all Swarms will continue measuring according to schedule.

Scheduled downtime

2019-05-13T09:04:34+00:00

At 14/05/2019 08:00 (GMT+2) . We will do a quick update. We expect a window of 30 minutes tops of down time. During this period all Swarms will continue measuring according to schedule.

Short scheduled downtime

2019-05-03T08:04:00+00:00

At 03/05/2019 (DD/MM/YYYY) at 16:00 (GMT+2). We will do a quick update. We expect a window of 15 minutes tops of down time. During this period all Swarms will continue measuring according to schedule.

Short scheduled downtime

2019-05-02T08:17:06+00:00

At 02/05/2019 at 16:00 (GMT+2). We will do a quick update. We expect a window of 15 minutes tops of down time. During this period all Swarms will continue measuring according to schedule.

Short scheduled downtime.

2019-04-30T08:07:18+00:00

At 30/04/2019 at 16:00 (GMT+2). We will do a quick update. We expect a window of 15 minutes tops of down time. During this period all Swarms will continue measuring according to schedule.

Planned maintenance

2019-04-29T05:45:01+00:00

Tomorrow at 7:30 (GMT+2) the Honeycomb will be down for a short period to deploy a new version. We expect up to half an hour of downtime.

During this window all Swarms will continue measuring as expected.

Missing weekly and daily reports

2019-04-23T06:00:00+00:00

We're receiving multiple reports from our customers regarding missing reports.

Our team has identified the root cause and is working on making and testing a possible solution. We're expecting to fix the issue today, on the following report round all missing reports will be generated.

In the mean time, needed reports can still be generated by hand if they are urgently needed.

Maintenance on our main server

2019-02-05T06:57:00+00:00

On 5 February at 19:00 CET the Honeycomb platform will be offline for a scheduled maintenance. The expected duration is 1 hour. During the maintenance Swarms will continue measuring, but can't connect to the platform.

Falsely marked offline sensor notifications

2018-12-08T06:00:00+00:00

This weekend our server falsely determined sensors offline during scheduled offline time. We are working on a fix.

Invalid online/offline notifications

2018-10-24T19:01:33+00:00

Today we have identified an issue with the Swarm online/offline notification system. Whenever a Swarm is sleeping according to its schedule it will incorrectly show offline in the Honeycomb and generate an invalid notification accordingly. The issue is expected to be resolved October 25th 2018 before 5pm CEST.

All Swarms are expected to wakeup according to their schedule and an online notification will be generated.

Some Swarms uploading data again

2018-09-18T16:00:00+00:00

We've identified and possibly fixed an issue where Swarms were told to upload data again by the server. We are monitoring the issue right now. We've set the timestamp of this message to a later point so the message is seen the day after as well.

This problem may have caused notifications to be resend with an old timestamp. This problem affected 26 Swarms in total.

We apologize for the inconvenience and are looking into what caused this issue.

Planned maintenance

2018-09-14T11:52:41+00:00

On Sunday 16 September at 19:00 the Honeycomb will be offline for planned maintenance.

We will perform an upgrade to the server infrastructure to support the continuous growth of Swarm data. We expect 1 hour of downtime followed by another hour of degraded performance. During the second hour the data will me divided over multiple servers which causes a high impact on our server.

During the downtime the Swarms will store their data internally and will upload this after the maintenance period.

Daily reports failed

2018-09-05T01:00:00+00:00

The honeycomb was unable to send the daily reports.

We've fixed this issue and for the next daily report round the reports will be send. Regarding the not send report, this report will have to be made by hand.

We apologize for the inconvenience.

Instance upgrade for all Omnidots services

2018-08-30T09:46:00+00:00

Tomorrow morning Omnidots will be performing a planned maintenance. The outage might take up to half an hour.

During the maintenance all services of Omnidots will be unavailable.

During the maintenance the server is upgraded to a new instance. All Swarms in the field will continue their operations as setup and measurements will be avaiable at a later moment.

The upgrade took longer than expected due to network settings which had to be updated. All systems have properly started at 9:30 and are working now.

URL unavailable

2018-08-17T11:16:18+00:00

The URL is unreachable: GET http://website:8000/api/v1/list_sensors?token=163cef4b11184dc8a31e7516ef02a14e

URL unavailable

2018-08-10T11:32:47+00:00

Unexpected HTTP status (500)

URL unavailable

2018-08-10T11:31:48+00:00

The URL is unreachable: GET http://website:8000/accounts/login/?next=/measuring_point/

URL unavailable

2018-08-10T11:31:38+00:00

Unexpected HTTP status (500)

URL unavailable

2018-08-08T07:20:28+00:00

Unexpected HTTP status (400)

URL unavailable

2018-08-08T07:20:28+00:00

Unexpected HTTP status (400)

URL unavailable

2018-08-08T06:18:30+00:00

The URL is unreachable: GET http://website:8000/accounts/login/?next=/measuring_point/

URL unavailable

2018-08-08T06:18:19+00:00

The URL is unreachable: GET http://notifier:8002/api/sub/sensor/6/

URL unavailable

2018-08-08T06:18:12+00:00

The URL is unreachable: GET http://website:8000/api/v1/list_sensors?token=163cef4b11184dc8a31e7516ef02a14e